Last Updated: 25 April 2025
1. Information We Collect
We may collect the following types of personal data from you:
- Contact Information: Your full name, email address, phone number, and business details.
- Professional Data: Company name, job title, industry sector, and other business-relevant context.
- Usage Data: IP address, browser type, pages visited, time spent on site, and referral source.
- Communications: Inquiries, messages, and client onboarding or support correspondence.
- Marketing Preferences: Your choices regarding newsletters, resources, and event notifications.
We do not collect sensitive personal data (e.g. health, biometric, or political information) as part of our operations.
2. How We Use Your Information
- To respond to inquiries and provide tailored strategic consultations
- To deliver course materials, digital certificates, and access credentials
- To manage client accounts and maintain engagement records
- To improve website functionality, usability, and performance
- To send service notifications and permitted promotional communications
- To comply with UK and international legal obligations
3. Legal Bases for Processing
Under UK GDPR, we process your data on the following legal bases:
- Consent – where you have explicitly agreed to data processing
- Contractual necessity – to fulfill a service or agreement
- Legitimate interests – to enhance services, secure systems, and support operations
4. How We Share Your Data
We do not sell or rent your data. We may share it with:
- Trusted service providers (e.g. hosting, analytics, CRM) under strict agreements
- Legal or regulatory authorities when required by law
- Professional advisors (e.g. legal, financial) for governance and compliance
5. International Transfers
Some data may be processed outside the UK by approved providers. We use appropriate safeguards such as Standard Contractual Clauses and adequacy mechanisms under UK data protection law.
6. Data Retention
We retain data only as long as necessary:
- General inquiries: up to 12 months
- Client data: up to 7 years post-engagement
- Marketing data: until opt-out or consent withdrawal
7. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent (if applicable)
- Object to processing
- Request portability
- Lodge a complaint with the ICO
Contact us at: [email protected]
8. Security Measures
We use robust technical and organisational security practices, including:
- Secure servers and encrypted data storage
- Access controls and monitoring
- Regular audits and staff training
Note: No system is entirely immune to risks. Online transmission carries inherent vulnerabilities.
9. Cookies and Analytics
We use cookies to enhance site experience and gather analytics. You can adjust preferences in your browser. For more, see our Cookie Policy.
10. Changes to This Privacy Policy
We may revise this policy to reflect legal, technological, or operational changes. Updates will appear on this page with a new “Last Updated” date.
11. Contact Us
Brightmoor Advisory Ltd
23 Wilbraham Place, London SW1X 9AE, United Kingdom
Email: [email protected]
Phone: +44 20 8132 8740